Chris Markiewicz's Blog
Every Monday – thoughts, observations and ideas that hold up a mirror to who & how we are

Posts Tagged ‘Customer service

Richard & Marina

October 19, 2015

As I head towards my 25th anniversary as a freelance trainer, my mind finds itself going back to my early days in the business and my first major client – a large regional newspaper group on the south coast. I’d made contact through a mailshot and follow up call, and was invited in to meet […]